Shipping Policy

SHIPPING & DELIVERY POLICY

Last updated July 07, 2023



This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://altusfineart.com/pages/terms-and-conditions.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store pickup is available for all purchases. Pickups are available Monday-Friday 8:30 am to 5:00 pm. An email confirmation will be send once the order is ready for pickup. Please note that many of our items are made to order and may take up to two weeks to be complete.

Free Shipping

We offer free Standard shipping shipping on Orders over $100 excluding oversized items for Customers shipping to the continental United States.

Expedited Shipping Fees

We also offer expedited shipping at the following rates:


 FedEx Ground/Home Delivery
2-7 Business Days 		FedEx Express
1-3 Business Days 		USPS Priority Mail
3-5 Business Days
USPS Mail
7-10 Business Days
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If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:
  • Canada
Free Standard shipping shipping is not valid on international orders.

For information about customs process:
  • Email orders@altusfineart.com

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

FedEx orders cannot ship to PO Boxes

Not all shipping methods will be available for all items

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

COPYRIGHT NOTICE

Any unauthorized use of this artwork, including but not limited to copying, printing, scanning, or digital reproduction, is strictly prohibited and may be subject to legal action. The copyright holder reserves the right to seek damages, including monetary compensation, for any infringement of their rights. This copyright notice applies to all forms and formats of the artwork, whether physical or digital, including but not limited to paintings, sculptures, illustrations, photographs, digital art, and any other creative expression. Unauthorized use of this artwork may result in civil and/or criminal penalties. For more information about copyright law visit http://www.copyright.gov or click here for the basics.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://altusfineart.com/pages/return-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Email: orders@altusfineart.com
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